Shipping policy

Shipping Guide

tarzanee.com provide discreet & free shipping & worldwide delivery with tracking number on all orders. Please refer to below sections for more details.

Section1 : Processing and Shipping time

1.In-Stock Dolls:

If you order sex dolls in stock at our US/EU Warehouse. We will ship your order within 0-2 business days after payment is received.Usually, the shipping time only takes 3-5 business days.

2.Not In-Stock & Custom Sex Dolls (Ship From Factory).

As sex doll are special and involve complex working procedures.So it may take different time to complete production:

 

Doll Type

Processing Time

Normal Full TPE dolls

5 Business Days

TPE Body+Silicone Head dolls

7 Business Days

Full Silicone dolls

10 Business Days

 

Once your sex doll is completed, we will ship it out immediately. Check the shipping time table for more details :

 

Region

Shipping Time

Customs & Duties

USA

6 Business days

Tax-Free

Canada

6 Business days

Complete customs clearance and pay duties by yourself

Asian Countries

10-15 Business days

Complete customs clearance and pay duties by yourself

Europe Countries

10-15 Business days, Shipping By Air

Tax-Free

26 Business days, Shipping By Sea

Section2 : Shipping options & How to track

Our shipping partners are UPS, FedEx, TNT and DHL. We will send a tracking number to your email box once your doll is shipped.You can track your package and contact the courier to arrange a suitable day for delivery if you need.

Track your order as follow:

International Express – FedEx : https://www.fedex.com

International Express – UPS: https://www.ups.com

International Express – DHL: https://www.dhl.com

International Express – TNT: https://www.tnt.com/

With providing the most effective solution as our goal, if you have any problems, please email us at service@tarzanee.com.

Section3 : How do we package your doll?- Discreet Packaging

The doll will be packed in a plain carton box. There will be no information that indicates that it’s a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside your country.

Section4 : Which countries can we ship  sex dolls to?

We can make shipment for lots of countries and regions all over the world, including NORTH AMERICA, EUROPE & ASIA . However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil.

Section5 : Other issues you may be concerned about

What if you’re out when your order arrives?

If you’re out when your package is delivered, your mail person or courier will leave a card scheduling another delivery attempt or telling you where you to pick up your discreetly packaged order.If your parcel is taken to the nearest courier service place, you can collect it or arrange for it to be redelivered.

What if your order doesn’t arrive when you expect?

According to our many years of sales experience, if the package is abnormally transferred and the delivery time exceeds 12 working days(except customs clearance time), Please contacts us to find out the situation: service@tarzanee.com.